By Janet Geary, Nevada Magazine
When my husband and I had the opportunity recently to stay at the Siena Hotel in Reno, I was very intrigued. Even though we live a short 60 miles away, I looked forward to a relaxing weekend in a “boutique” hotel. At first, I wasn’t sure what to expect, as a boutique hotel was a new term for me, but our visit was a very pleasant surprise.
Just the location of The Siena is unique, as it sits right next to the Truckee River and all the rooms facing north have a beautiful view of the River and the downtown Reno skyline. Our room was a generous size and was furnished with premium soaps and linens and upon request, even feather pillows.
The hotel only has 214 rooms, so there are really no crowds anywhere, which meant great reservation times for the Whitewater Restaurant and Sushi Saga, and easy scheduling for the spa.
The real highlight of our visit, however, was the service. Everywhere we went, the staff went above and beyond to make us comfortable. We had dinner in the Rotunda Bar one night, with both the bartender and cocktail waitress making us feel like we were visiting a friend’s house.
The second day we were there, I was coming back from shopping and pulled into Valet. I had used this service several times in the last couple days so was surprised there was no one to take my car. After waiting for about five minutes, a young man came running out and apologized for not meeting me immediately. I thought I’d finally found a kink in their armor, however, before I could get inside the front door, the hotel manager, Kimberley Roberson, came running up to me, shook my hand and apologized for the inconvenience.
I can say I’ve stayed at hundreds of hotels all over the country and have never had that kind of attention. If all boutique hotels are like the Siena, I plan on searching them out whenever I’m traveling.
If you ever find yourself in Reno and really want to relax and recharge, I highly recommend a stay at The Siena. You won’t be disappointed.